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4 Aug 2005

WE ARE UPGRADING OUR BILLING SYSTEM TO BETTER SERVE YOU

In our continuing efforts to better serve our customers, Pendulab is pleased to announce that we will be implementing a new billing system. We will discontinue using WorldPay effective September 5, 2005 , and will be moving to a system that will enable you to work directly with Pendulab regarding your purchases and to update your account information. The immediate benefits you will experience include:

  • Quicker response time to billing questions
  • Heightened security with direct interaction with Pendulab instead of through a 3rd party
  • Immediate access to update your account information

As a result of this transition, all customers are required to visit our secure page at https://billing.pendulab.com and provide your updated account information within the next 30 days (by Sep 5, 2005). This will ensure we have the most accurate and updated information to better serve you.

Remember, updating your information is required, so please do so within 30 days. Our billing system is secure and we never sell or publicize any of our customers' information.

If you have any questions regarding this system upgrade, please call us toll free at 1-888-340-0020 and choose Option #4, or via email at billing@solidspace.com.

Thanks for your cooperation and continued support.

The Support Team
Pendulab, A SolidSpace Company

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